Question 1

Where is Cliff River Springs?

Accepted Answer

We are located at 283 NM State Highway 111, between Ojo Caliente and La Madera. We are approximately one hour north of Santa Fe, one hour west of Taos, and 4.4 miles north of Ojo Caliente.

In order to get here, guests must drive as there is no public transportation in rural New Mexico. The closest airports are Santa Fe or Albuquerque.

Question 2

Is there a stay minimum? Are there discounts for stay durations?

Accepted Answer

We have a two-night minimum for all stays. When guests stay for three nights, they receive a complimentary fourth night for free! This applies once per visit.

Question 3

What is your cancellation policy?

Accepted Answer

If you need to cancel your stay, you may do so up to 10 days prior to your arrival and receive a full refund of your deposit.
If a cancellation is made within 10 days of arrival, 50% of the deposit will be forfeited.
Cancellations made less than 48 hours before the 3:00pm check-in time on your scheduled arrival date will be charged for the full amount of the stay.

Question 4

What are the check in and out times?

Accepted Answer

Guests may check in between 3:00pm and 8:00pm on the date of their arrival. Late checks in are challenging since we are a small staff, so please be mindful of these times.

Guests are asked to check out at 10:00am on the date of their departure.

Question 5

Do you allow children?

Accepted Answer

In order to provide our guests with the highest quality peace and serenity, we do not accept children under the age of 15. This does not apply when reserving the entire property.

Question 6

Can I bring my dog?

Accepted Answer

Yes! We love to see guests enjoying the trails and beauty of Cliff River Springs with their furry friends. However, we limit pets to only Wood House in an effort to keep our casitas allergen free and peaceful for other guests. There is a 2 dog maximum for this casita and an additional $50 per dog fee for your stay.

Unfortunately, if Wood House is booked during your desired stay, we cannot accommodate other pets on the property. Thank you for understanding.

Question 7

Do you have Wifi? Cell Service?

Accepted Answer

Unfortunately living this far out does have its drawbacks, one of which is the cell phone coverage. You will have a hard time getting service from the major carriers on the property. However, we do our best to keep our guests connected and provide free high speed wi-fi in each of the casitas. This signal also extends to common spaces around the central plaza.

Question 8

Where can I get something to eat?

Accepted Answer

Due to the remote nature of Cliff River Springs, there are few places to dine out in the area. Each casita comes with a complete kitchen (refrigerator, oven, dishwasher, microwave, toaster, coffee maker) and full set of cookware, silverware, and other kitchen tools. We highly encourage guests to come with all the groceries they may need.

If looking to dine out while staying with us, we recommend the restaurant at the Ojo Caliente Springs, El Farolito (in El Rito), Sierra Negra (in Abiquiu), or La Cocina (in Española), all require a drive.

We recommend grocery shopping in Santa Fe or Taos before heading our way.

Question 9

Can I rent all of Cliff River Springs for a workshop, wedding, or retreat?

Accepted Answer

Yes! We would be honored to host your special event. To coordinate, please email stay@cliffriversprings.com or fill out an inquiry on the website. Special rates are available for full property rentals. These rentals may also utilize the Barn for their stay.

Question 10

What are the roads like?

Accepted Answer

While we are a remote inn, the interior roads of the property are well maintained dirt roads, accessible in all types of vehicles. We do not offer EV charging.

Question 11

Can I purchase a day pass for hiking or swimming?

Accepted Answer

We do not offer day passes as the amenities are for guests only to enjoy.

Question 12

Is camping allowed?

Accepted Answer

We do not allow camping on our property at this time, however we are surrounded by public land and national forrest where camping can be done.

Question 13

What are the smoking and fire policies?

Accepted Answer

There is no smoking or fires at Cliff River Springs. New Mexico is in a period of prolonged drought and residents take fire safety very seriously. We ask our guests to be responsible and caring towards the land and the safety of all.

Frequently asked questions